Shipping policy

 

U.K. SHIPMENT

Orders made within the United Kingdom are handled and dispatched from our Dunstable warehouse.

Orders submitted before 11:59 PM are processed and shipped within the following 24 hours.

However, orders are not processed or dispatched on Saturdays and Sundays. Any orders placed over the weekend will be processed and dispatched on the subsequent Monday.

Detailed Shipping Information:

SHIPPING OPTIONS:

• Royal Mail Tracked 24®: Orders are delivered within 24 hours after dispatch.

• Royal Mail Tracked 48®: Orders are delivered within 48 hours after dispatch.

Please note that the Royal Mail Tracked 24® and 48® services are not available for the following products:

Dog Car Seat
Premium Dog Mat
Calmig Dog Mat
Posture Bowl Pro
Cat Scratching Board

These items will be shipped free of charge and delivered within 7-12 business days. 

OTHER COUNTRIES SHIPMENT

NaturalCalm™ proudly offers worldwide shipping at no additional cost!

Orders placed before 9:59 PM are processed and dispatched within the next 2 business days.

Here's more on our shipping:

FREE SHIPPING OPTIONS:

Once processed, your parcel will be delivered within 7-15 working days.

All shipments include tracking numbers for your convenience.

You can easily check your order's status through the link provided in the confirmation email.